Scam alert — stay safe! We’ve heard from members about fake phone calls from scammers pretending to be Sunward representatives. Just a reminder: we’ll never call and ask for your login info, card details, or personal information. If you get a call like that, hang up immediately.
Based on member feedback, we have implemented an online banking enhancement allowing joint owners on personal accounts the ability to see and transact on those accounts in online banking.
Tips for Using Sunward Automated Phone Banking
Sunward’s automated phone banking system gives members 24/7 access to their accounts. It is designed to provide options based on your specific accounts.
What is Product ID?
Product ID, formerly “type and suffix,” is the four-digit number that identifies Sunward members’ sub-accounts, such as individual savings, checkings, term certificates, etc.
Answers to Frequently Asked Questions
Member Feedback Drives Statement Enhancements
Sunward values your feedback. We have made several improvements to monthly account statements based on recent input from our members.
Reaching Goals with Solid Plans
Cornell senior and 2018 Sunward scholarship winner Rebecca Restrepo has a lot to look forward to in 2019.