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Sunward Privacy Policy

At Sunward, we know how important the safeguarding of personal information is to our members, and we share your concerns. We are committed to protecting your privacy, whether you conduct your business with us electronically or in person at one of our branches. You have entrusted us with meeting your financial needs, and we understand that a critical part of our job in meeting your needs is respecting and preserving your privacy. Sunward does not, and will not, sell any member information to list services, telemarketers, or outside companies. Sunward does not share information collected on former members except as permitted or required by law.

We recognize the need to keep sensitive information secure and confidential, not only for all our members, but also for joint account owners, account fiduciaries, and beneficiaries. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to safeguard your non-public personal information. Our employees are trained in the importance of maintaining confidentiality and member privacy.

As required by federal law, we tell our members how we collect, share, and protect non-public personal information in our privacy notice, which is provided at account opening and annually. If you have any questions or concerns about Sunward's privacy notice, please contact us at 505.293.0500, toll-free at 800.947.5328, or e-mail ebranch@gosunward.org.

Privacy Notice

Sunward logo

Privacy Notice

Rev. 5/17

FACTSWHAT DOES SUNWARD FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

 

Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Checking Account information
  • Credit History and Account Transactions
  • Payment History and Transaction History
When you are no longer our customer, we may continue to share your information as described in this notice. For example, credit history is provided to credit reporting agencies on your behalf.
How?All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Sunward chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal informationDoes Sunward share?Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For our marketing purposes—
to offer our products and services to you
YesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes—
information about your transactions and experiences
YesNo
For our affiliates’ everyday business purposes—
information about your creditworthiness
NoWe do not share
For non-affiliates to market to youNoWe do not share

 

Questions?Call 800.947.5328

 

Who we are 
Who is providing this notice?Sunward Federal Credit Union
What we do 
How does Sunward protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Sunward collect my personal information?We collect your personal information, for example, when you
  • Open an account or apply for a loan
  • Deposit funds or make a wire transfer
  • Use your credit or debit card(s)
Why can’t I limit all sharing?Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions 
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include Consumer Financial Services, LLC, which may provide non-banking services.
Non-affiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Sunward does not share your information with non-affiliated companies so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance
    companies.
Other Important Information 
If you are a California resident, California state law gives you additional rights to limit information sharing even if such sharing is otherwise permitted under federal law. With respect to California residents, Sunward allows you to limit our sharing your personal information in the following instances:
  • You can limit our sharing your nonpublic personal information with affiliates to the extent that such information is not related to either: (1) your transactions or experiences with us; or (2) your creditworthiness.
  • You can limit our sharing your nonpublic personal information under a joint marketing agreement with joint marketing partners.
If you are a California resident, please read the form entitled “Important Privacy Choices for Consumers” which includes details on how you can limit our information sharing under California law.