Security

Get helpful tips to avoid scams and fraudsters.

Stop and think before you click.

Sunward online and mobile banking is equipped with two-factor authentication as an optional security feature.

Keeping an open dialog is crucial.

Our new service adds an extra layer of protection to business accounts.

How Sunward is responding, and what you can do to protect your accounts.

Learn ways to keep your financial information safe.

Learn ways to protect your data.

Scammers often target job seekers with enticing benefits – at a cost.

Using strong passwords is crucial for protecting personal and sensitive information online.

Now’s a great time to make sure computers are ready for a busy school year, and to learn how to avoid common online dangers. 

Let Sunward know about your travel plans, especially if traveling internationally.

It’s important to get a clear understanding of your elder loved ones' financial needs and goals as they enter their golden years.

Recent world events have put financial institutions in the United States and Europe on alert for potential cyberattacks. We want to assure you that the security of your Sunward accounts is our top priority.

If you plan to shop by credit card, here are ways you can maximize your spending dollars – during the holiday season or anytime.
 

Shred items to help protect you from identity theft.

With scams becoming more common, we offer a few tips on how to keep you and your kids safe online and on social media.

With scams becoming more common, keeping your online accounts safe should be a top priority. Sunward provides the following tips. 

Members needing access to the Sunward branch on Kirtland AFB must request and obtain a Defense Biometric Identification System pass.

Security questions are being discontinued as a means for two-factor authentication in online and mobile banking.

Sunward members are continuing to report fraudulent phone calls and text messages from people claiming to be Sunward representatives. This includes spoofed phone calls which appear to originate from Sunward.

Mail theft tends to increase over the holidays. Use these tips to reduce the chances of having your mail stolen.

If you closed on a new home loan, refinanced your mortgage, or opened a Home Equity CreditLine, you may receive multiple solicitations in the mail.

To create a secure username, choose something that you have never used on another site. Your username should include numbers and letters and should be difficult to guess.

Learn ways to help protect yourself from frauds and scams on social media.

Learn about ransomware and how to help prevent becoming a victim.

If you receive a call and are concerned that it may not be legitimate, please end the call and contact Sunward directly.

The first half of 2019 saw an increase in counterfeit card fraud related to skimmers, deep-insert skimmers, and shimmers across the U.S.

Sunward has received reports that individuals purporting to be Sunward employees are calling members and claiming money is owed to the Credit Union.

New members are asked to select a code word when opening an Sunward account as an additional means of identification.

Decline calls from people pretending to be from the Social Security Administration to get your Social Security number and money.

Scammers are working harder than ever to fool consumers. One trick of the trade is referred to as phishing.

Sunward has observed an increase in fraudulent transactions on Sunward debit cards and has taken measures to safeguard our members’ accounts.

Tax fraud can occur if someone obtains enough of your personal information to be able to file a tax return in your name.

Sunward has been made aware of fraudulent emails being sent to both members and non-members.

The FTC website is a helpful resource for Sunward members who are searching for information on ways to avoid scams, and how to protect yourself as a consumer.

Chili's has acknowledged a breach of their payment systems affecting credit or debit cards used in March and April 2018.

Information you need to have your tax refund deposited directly into your account.

Cyber criminals create fake accounts or hack into real social media accounts and try to trick you into giving them money by asking for your account information.

A credit freeze restricts creditors from accessing your credit report, which prevents both legitimate and fraudulent loans and accounts from being opened in your name.

Mail theft tends to increase over the holidays. Follow these tips to reduce the chances of having your mail stolen.
 

Equifax has announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers.

Sonic Drive-In has acknowledged a breach of their payment systems affecting approximately 3,600 locations across 45 U.S. states.

Help protect your debit and credit cards from fraud.

Email reaches you faster than paper communication, reduces Sunward’s costs, and is better for the environment. And because mailboxes can be a target for identity thieves, email is safer, too.

Mail theft occurs when one’s mail is stolen or redirected to a new address. Stolen mail could provide criminals with the information they need to perpetrate identity theft and other types of fraud.

The amount of malware targeting mobile devices tripled in 2015. Smartphones and tablets are as powerful as many desktop computers, and security is just as important.

Shopping online can be tedious – check out as a guest, and you're entering card and shipping information; set up an account, and now you have another username and password.

Identity theft is a growing problem that is a potential risk to everyone. Take steps to reduce the chances of having your identity stolen.

CU@home Online is designed to be convenient and secure, and sometimes requires additional verification to help protect your privacy.