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Dollars & Sense FAQs

Sunward's  Dollars & Sense newsletter will become an online, quarterly publication in 2023. Here are answers to frequently asked questions.

Why is Sunward discontinuing the print edition?

As a financial cooperative owned by our members, Sunward continuously seeks ways to ensure we spend money wisely while also improving how we communicate with you. Cost: It costs Sunward about $3,100 each month to print and mail the paper newsletter to the 10,000+ members who receive a printed copy. That’s an annual minimum cost of $37,200 – money that can now be allocated toward other Sunward initiatives, such as branch renovations and improving other communication channels. Environmental impact:­ Aside from the cost, each print run uses an average of 538 pounds of paper. As Sunward continues to look for ways to reduce our environmental impact, this decision can help us communicate with members in a way that is more sustainable.

Does this mean I’ll only receive Sunward News on a quarterly basis?

Not exactly. While we will only be sending a formal email newsletter the second month of every quarter, Sunward will continue to publish important news and updates regularly online at slfcu.org/NewsAndResources.

What months will I be receiving this email?

The email version of the newsletter will go out in the second month of every quarter. That’s February, May, August, and November.

What if I’m currently not receiving emails from Sunward?

If you don’t have an email on file with Sunward or if you have previously unsubscribed from our marketing communications, you can call us at 505.293.0500 or visit any Sunward branch to update your contact information and ensure you’re opted in to receive our communications.

I never received a print copy of the newsletter before. Why is that?

Sunward members who have an email on file have always received the email version of the newsletter to help save on printing and mailing costs.

Will you still be providing in-branch copies of the newsletter? I don’t have access to a computer or the internet at home.

No. We will no longer have paper copies of the newsletter in branches. However, you are welcome to utilize the computers at our branches to access our online articles. If you do not have access to a computer or internet at home, you can also visit your local library and sign up for a library card to utilize their computers.

How do I find articles on your website?

To access the most recent Sunward Dollars & Sense news, you can visit slfcu.org/Newsroom. You can also click through the different categories on that page to access articles on specific topics, such as Budgeting & Money Management, Car Buying, Life Stages, and more.

To view PDFs of the past four years’ worth of print editions of the newsletter, visit slfcu.org/ArticlesArchive.

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