Prevention & Protection

We want to assure you that the security of your Sunward accounts is our top priority. Following are some of the many precautions we are taking.

• We follow security best practices employed by the financial industry.
• We have an experienced staff of technology professionals dedicated to safeguarding member data, and all of our employees are required to complete regular cybersecurity training.
• Our network and systems are continually monitored for unusual activity.
• Business continuity plans are in place that detail our response procedures in the event of an attack.
• The U.S. banking industry has strong regulations in place, which means that many financial institutions, like Sunward, have safeguards against cyber fraud.

As a reminder, the National Credit Union Administration (NCUA), a federal agency created by Congress to regulate credit unions, insures your deposits up to $250,000 per depositor, per financial institution in the event of a credit union failure.

MEMBERS CAN HELP SAFEGUARD THEIR ACCOUNTS, TOO

Sunward’s online and mobile banking system is equipped with a number of security features to help you safeguard your data. Two-factor authentication offers an additional layer of security by requiring you to type in a one-time code that is sent by email, SMS text message, or voice call.

ADDITIONAL TIPS

• Use two-factor authentication.
• Change your passwords regularly and ensure they are strong/complex.
• Don't use the same password across multiple sites.
• Remember: Sunward will never call, text, or email you to request your personal or banking information. If you receive a text message, email, or phone inquiry purporting to be from Sunward, please let us know immediately.

DATA BREACHES & IDENTITY THEFT

• Help Protect Yourself from Identity Theft
• Protect Yourself from Mail Theft and Check Fraud
• Protect Yourself Against Data Breaches

ONLINE SAFETY

• Set Up Two-Factor Authentication
• How to Stay Cyber-Safe
• Tips To Stay Safe on Social Media
• Help Keep Your Online Accounts Secure

CREDIT & DEBIT CARD PROTECTION

• Submit Travel Alerts Before a Trip
• Freezing Your Credit

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