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Applying for a New Mortgage May Trigger Unsolicited Mail

If you have closed on a new home loan, refinanced your mortgage, or opened a Home Equity CreditLine, you may be targeted by unsolicited mail. These solicitations could include offers for mortgage protection insurance, bi-weekly payments, or even just requests that you contact someone regarding your loan.

While the solicitations may not always be fraudulent, it’s important to remember a few things:

  • Sunward did not send these mailings, nor did we sell or provide any member information to these companies. Once a mortgage lien is filed against your home, that information becomes public record and therefore accessible to any person or company that wants to find the information.
  • If you are interested in mortgage protection coverage, we suggest contacting your homeowner’s insurance agent for professional advice.
  • Sunward will not ask you for personal information through the mail, email, text or over the phone.

Members may periodically receive mailings from Sunward-affiliated companies such as TruStage®. However, Sunward does not, and will not, sell or provide any member information to non-affiliated companies that may be attempting to sell you products or services through these types of solicitation mailings.

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