It's important to verify that your account information is up to date with the companies that originate your direct deposit, in order to ensure your direct deposits don’t experience problems or delays. Even if direct deposit information was established in the past, it’s possible it was set up using an outdated account number format, which could cause problems should your employer make any changes to their payroll process.
To verify your information is set up correctly, make sure that:
- Sunward's routing number is listed correctly: 307083911
- You’re using your automatic withdrawal and direct deposit account number, not your account number followed by account type and suffix.
You can find the correct account number format information in online banking. Select the Accounts widget and click on the account for which you'd like to set up the automatic withdrawal or direct deposit. Then select the Account Details tab and look for the "Auto WD & Direct Deposit #". You may also obtain this information by calling us or stopping by any branch.If you need help setting up or updating an already established direct deposit, call 505.293.0500 or 800.947.5328 or visit any branch.
