Product ID, formerly “type and suffix,” is the four-digit number that identifies Sunward members’ sub-accounts, such as individual savings, checkings, term certificates, etc. Members are asked to provide a product ID so we can identify which sub-account you would like to use to complete a transaction.
The product ID is the four-digit number after the dash in the account number. For example, on account 1234567-0001, the product ID is “0001.” You can find the product ID on your account dashboard after logging in to online banking. Under the name of each account, you will see the last four digits of your account number followed by the four-digit product ID. You can also find the product ID for your accounts on your statement next to the name of your account. For example, 0001 Primary Savings.
The product ID is required when performing or scheduling transfers in online banking, and should be entered without dashes, “0001” and not “00-01.” If you have any questions about how to identify the product ID for your accounts, call us at 505.293.0500 or 800.947.5328, send a secure message in online banking, or visit any branch.
