Ken Chavez is a friendly face ready to greet both new and long-time members at Sunward's Rio Rancho branch. After joining the Sunward team in 2009 as a Financial Services Representative, he has added to his Credit Union experience in various positions at the Juan Tabo and Paseo branches before moving to the Rio Rancho branch in 2020.
Since his promotion to Branch Manager last November, Ken is applying all that he has learned during his Sunward tenure to provide members with an excellent service experience. “I get to know members on a personal level, which helps me understand what their needs and wants really are,” he says. Along with his day-to-day responsibilities, Ken is excited to continue building relationships and connections within the Rio Rancho community and continually improving the member experience at Sunward.