An issue has been identified where Sunward credit card holders were erroneously mailed a letter stating that their email address is invalid.
Sunward has been advised that credit card holders were erroneously mailed a letter stating that their email address is invalid. The letters were mailed in response to an issue where statement notifications may have been rejected by the email provider. This has not affected the delivery of eStatements.
We are working with our provider to resolve the email delivery issue and apologize for any inconvenience. If you have any questions, please contact us at 505.293.0500 or 800.947.5328.
