Melissa Cordova: Kirtland Branch Manager
Melissa started with Sunward as a Teller in 2010 and worked as a Financial Services Representative, Financial Services Officer, and Branch Supervisor at the Los Lunas branch.
During her eight years at the Los Lunas branch, Melissa enjoyed developing rapport with Sunward members in Valencia County. She hopes to build similar relationships with members at the Kirtland branch. “I feel as though we have such loyal membership at Kirtland,” she says. “I want to be able to take the time to ensure that we serve each member with a personal touch, so that they know how much we appreciate them and their loyalty.”
Along with her experience in financial services, Melissa has experience as a small business owner, web page developer, technical editor, and teacher. “I have always been the type of individual who wants to keep learning and building upon the knowledge I already have. The only way to do that is to be willing to try new things.”
ADDITIONAL BRANCH MANAGER MOVEMENT
John Granato, former Kirtland Branch Manager, is now Branch Manager at our Juan Tabo location. John has worked at Sunward since 2016 and finds that helping members achieve their goals is extremely rewarding. He enjoys assisting members with their financial needs, whatever they may be. “Doing the small things right and with care leads to creating loyal members,” he says.
Darrell Russell, former Juan Tabo Branch Manager, has transitioned to a new role as Payment Systems Manager. “The position drew my attention because of the opportunity to take part in process improvements that impact members,” says Darrell. “As Sunward continues to grow, I look forward to playing a role in providing members safe, convenient, and reliable options to access and move money.”
