Prevention & Protection
We want to assure you that the security of your Sunward accounts is
our top priority. Following are some of the many precautions we are
taking.
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We follow security best practices employed by the financial
industry.
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We have an experienced staff of technology professionals dedicated
to safeguarding member data, and all of our employees are required
to complete regular cybersecurity training.
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Our network and systems are continually monitored for unusual
activity.
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Business continuity plans are in place that detail our response
procedures in the event of an attack.
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The U.S. banking industry has strong regulations in place, which
means that many financial institutions, like Sunward, have
safeguards against cyber fraud.
As a reminder, the National Credit Union Administration (NCUA), a
federal agency created by Congress to regulate credit unions,
insures your deposits up to $250,000 per depositor, per financial
institution in the event of a credit union failure.
MEMBERS CAN HELP SAFEGUARD THEIR ACCOUNTS, TOO
Sunward’s online and mobile banking system is equipped with a number
of security features to help you safeguard your data. Two-factor
authentication offers an additional layer of security by requiring
you to type in a one-time code that is sent by email, SMS text
message, or voice call.
ADDITIONAL TIPS
- Use two-factor authentication.
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Change your passwords regularly and ensure they are
strong/complex.
- Don't use the same password across multiple sites.
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Remember: Sunward will never call, text, or email you to request
your personal or banking information. If you receive a text
message, email, or phone inquiry purporting to be from Sunward,
please let us know immediately.
DATA BREACHES & IDENTITY THEFT
ONLINE SAFETY
CREDIT & DEBIT CARD PROTECTION
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