If the government shutdown, or other challenges, has put a strain on your finances, we can help. Click here to learn how.
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PERSONAL

Sunward’s purpose is to redefine the cooperative spirit in financial services. This means we are here to support you in good times and when times are tough. As a credit union, our loyalty is to our members – not shareholders. We make decisions to waive fees or quickly offer programs to help when people need it most. Here are the options available to you:

  • Waived penalties for early Term Certificate withdrawals.
  • Waived non-sufficient funds and penalty fees for overdrafts.
  • Skipping a payment on a signature loan or auto loan.
  • Requesting a loan modification on mortgages.
  • Applying for a Relief Loan for up to 3 months net pay.

If you have questions about your IRAs or investments, contact MEMBERS Financial Services, located at Sunward.

Sunward Loan Support

Sunward offers flexible loan options to help you through times of financial uncertainty.

Skip-A-Pay

We’re waiving the Skip-A-Pay fee for members who need a little extra cash on hand. You can skip up to 4 months of payments per signature loan and auto loan within a 12-month period.

Mortgage Loan Modification

For extra support with your Sunward mortgage—you may be eligible for a loan modification.

Relief Loan

Need additional breathing room? Relief Loans are available to help Sunward members cover unexpected expenses and stay on track.

Business Loan Support

For Sunward business members, support is available too. Contact your business lending partner, or if you’re unsure who that is, reach out to our commercial lending team.


FREQUENTLY ASKED QUESTIONS

How can I access funds from a Sunward Term Certificate?

To access your Term Certificate funds, please stop by a branch, call us, chat with us online, or send us a secure message from online banking to initiate a transfer. If you are not enrolled in online banking, you can register here.